Case Study
Golden State Dermatology
PathologyWatch assisted Golden State Dermatology as a more strategic and efficient pathology partner to help them better serve patients.
At a Glance
Golden State Dermatology is a leading dermatology group in Northern California that specializes in dermatology, cosmetics, Mohs surgery for skin cancer, pathology, and plastic surgery. The thriving organization sought additional lab support to continue delivering providers with accurate and timely diagnoses. PathologyWatch provided academic-level dermatopathologists and an electronic workflow to help meet those demands.
Services Provided
The Challenge
A multiclinic dermatology group featured an in-house lab with a single staff dermatopathologist: Emily Green, MD. Managing the caseload from multiple practitioners was challenging. However, there wasn’t enough excess workload to justify hiring a second full-time dermatopathologist. As a result, the dermatopathologist was uneasy about taking vacation days, knowing she would return to an overflow of work.
The Solution
PathologyWatch provided on-demand support to assist with overflow reads while filling in completely when the dermatopathologist was away. Utilizing an EHR interface, PathologyWatch sent digital results directly to the patient EMR.
The Solution
PathologyWatch provided on-demand support to assist with overflow reads while filling in completely when the dermatopathologist was away. Utilizing an EHR interface, PathologyWatch sent digital results directly to the patient EMR.
THE RESULTS
Improved Work–Life Balance
Academic-Level Reads
The group did not have to sacrifice interpretation quality or turnaround times. PathologyWatch experts were readily available to correlate diagnosis with clinical findings.
Exceptional Value
PathologyWatch dermatopathologists worked remotely on demand, which meant avoiding the high costs of travel, lodging, and full-time staffers.
Stellar Customer Service
PathologyWatch provided hands-on support during onboarding and implementation and responded immediately to questions or issues through call, text, or email.