case studyNorthern Utah Dermatology
PathologyWatch provided Northern Utah Dermatology access to popular local insurance plans and opened up new and helpful lines of communication to help better serve patients.
At a Glance
Northern Utah Dermatology offers high-quality dermatologic care for the entire family. The offices in South Ogden and Clinton, UT, provide patients with cutting-edge medicines, procedures, and products to treat everything from acne and warts to eczema and skin cancer.
Providers
Patients
Staff
The Challenge
The practice was working with a pair of labs that didn’t offer the insurance plans that were most popular in their community. The dermatologist also wanted the option to review his slides but found working with glass caused him to fall behind. While the staff knew they wanted to switch to labs, they were nervous about the learning curves and headaches of making such a transition.
The Solution
By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.
The Solution
By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.
THE RESULTS
Greater Insurance Coverage
Now the clinic can better serve patients by providing lab services aligned with localized insurance plans.
Improved Billing
Instead of bouncing between interfaces and contacts from multiple labs, MAs now focus on a single billing process.
Staff Education
Team members receive personalized training to understand the benefits and shortcuts in the EMR system. Additional instruction includes the proper handling of specimens.
Efficiency and Accuracy
The dermatologist can now access digital slides in the Cloud (anywhere). The EMR interface makes it easier to correlate and seek second opinions.