Case Study
The Dermatology House
Dr. Stankiewicz ensures The Dermatology House stands apart from competitors by embracing cutting-edge technology and medical innovations to provide patients with high-quality care.
The EMR interface saves staff
24 hours each month.
At a Glance
The Dermatology House is an award-winning medical practice in Park City, Utah, specializing in medical, surgical, and cosmetic dermatology. Board-certified dermatologist Kelly Stankiewicz, MD, FAAD, founded the solo practice in 2017 after spending half a decade in a larger multispecialty physician-owned practice.
“PathologyWatch has been a huge time saver. Simplified workflow, faster turnaround times, reduced human error, and clinicial/pathological correlation has helped us to maintain the high quality of care that our patients deserve.”
—Kelly Stankiewicz, MD, FAAD
The Challenge
Working with an out-of-state, hospital-owned lab introduced obstacles that complicated the workload for Dr. Stankiewicz and her staff. For instance, after going several months without receiving a bill, they were sent all of their invoices at one time, which created a very time-consuming and expensive roadblock. The lab’s pass-through billing process sometimes resulted in frustrated patients receiving double-billing charges. Plus, the lab only received samples twice a week, so turnaround time averaged between seven and 10 days.
While The Dermatology House focuses on the latest technology advancements, it did not have an integrated EMR. Instead, they had to segregate and organize stacks of faxes and manually upload information to the patient charts.
The Solution
Successful dermatology practices rely on dependable relationships and offerings from their labs. By partnering with PathologyWatch, The Dermatology House was able to increase efficiency with a state-of-the-art EMR interface that opened up a reliable digital workflow. PathologyWatch provides definitive case reads from academic-level pathologists, plus an account manager and support team at no additional cost.
The Solution
By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.
THE RESULTS
Accurate Billing
PathologyWatch contracts with most local insurance plans and bills globally. With global billing, The Dermatology House no longer needs to worry about double billing, entering CPT codes, or sorting patients by insurance plans.
Accessible Customer Service
In addition to a responsive account manager and support team, Dr. Stankiewicz can text her PathologyWatch dermatopathologist directly for consulting and questions.
Saves Staff Time
With EMR integration, the staff no longer spends five to six hours per week scanning hundreds of sheets of path results and uploading them to charts. That time is now spent caring for patients and growing the practice.