Case Study

Vivida Dermatology, St. George

PathologyWatch assisted Vivida Dermatology St. George as a more reliable and efficient pathology partner to help them better serve patients.

At a Glance

Vivida Dermatology in St. George is a leading surgical, general, and cosmetic dermatology center. In addition to one of the only fellowship-trained Mohs surgeons for skin cancer removal in Southern Utah, patients can also access general skin care treatment for cases that include acne, cysts, and moles. Partnering with PathologyWatch helped maintain the efficiency of an EMR interface with direct access to academic-level dermatopathologists.

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The Challenge

In southern Utah, the clinic enjoyed a good relationship with local dermatopathologists. However, the hospital was unable to interface with the clinic’s EMR. At the same time, a remote lab provided an EMR interface but lacked in personal communication, which made it difficult to ask questions or correlate on cases.

The Solution

PathologyWatch provided Vivida Dermatology with the best of both worlds, combining the efficiency of an EMR interface with the advantages of a personal relationship. Now, the clinic enjoys the communicative partnership of a small lab and the operational efficiencies of a big lab.

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The Solution

PathologyWatch provided Vivida Dermatology with the best of both worlds, combining the efficiency of an EMR interface with the advantages of a personal relationship. Now, the clinic enjoys the communicative partnership of a small lab and the operational efficiencies of a big lab.

THE RESULTS

Medical Assistant Training

PathologyWatch staff provide personalized, focused training in both proper pathology processes and the clinic’s EMR during onboarding. Staff members can contact PathologyWatch reps 24/7 via phone or text to troubleshoot their EMR and answer questions.

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Attention to Details

From the chain of custody to specimen-logging processes, the staff can rely on accurate measures designed to keep their samples safe, including staff instruction for the proper handling of specimens.

More Personal Relationship

Providers can reach out directly to interpreting dermatopathologists for real-time discussion using digital slide images.

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Improved Patient Satisfaction

The clinic is confident that patients with billing questions or issues will be treated with respect and receive a swift resolution.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.