Communication Strategies for Diagnosis
By understanding what qualifies as a critical or a significant unexpected diagnosis, developing communication strategies, and working as a team with your dermatopathology laboratory, dermatology clinics can achieve better care for their patients and a better workplace for their employees.
Communication and Overcoming Barriers
Effective communication is one of the most important parts of a high-functioning dermatology practice. Without it, labs can send the wrong diagnosis, patients can misunderstand instructions, and providers can struggle to dedicate time in their busy schedules to make personal connections with their patients. According to the Journal of Patient Safety, communication error is considered “a major factor (70 percent) in adverse events”—so it’s crucial for dermatologists to communicate well. In this guide, we will explore some of the barriers to effective communication and how to overcome them to facilitate better care for patients.
Rajni Mandal, MD