3 Myths about EMR Systems Your Clinic Should Know in 2021

Studies show that almost half of all healthcare clinics currently use electronic health records. Most users agree that digital technology successfully streamlines work processes, increases productivity, and improves customer service while expanding a clinic’s reach to other practices. 

But measurable EMR success begins with a better understanding of what EMR systems can (or cannot) do for your medical practice. Let’s discuss three of the most common misconceptions about implementing EMR software as part of your medical practice. 

Myth #1 – EMR Implementation Is Expensive

Much like purchasing medical equipment, there is a cost associated with converting to EMR, but let’s consider where some of your money is going right now:

  • Did you know that it costs around $25,000 to fill a four-drawer filing cabinet and over $2,000 every year to maintain those files?
  • Did you know the typical office spends around $20 in labor to file each document and $120 in labor searching for lost documents?
  • Did you know that, on average, employees spend around 25 to 35 percent of their time looking for information essential to doing their jobs?

When you add it all up, implementing an EMR can actually save on costs, as it can help simplify office processes that position your practice to maximize revenue by tracking revenue management cycles, reducing data input errors, supporting automated tasks, and collecting data for reporting. 

A long-term investment in EMR can create more manageable and scalable practices.

Myth #2 – All EMR Systems Are the Same

EMR systems are not all the same. There are 16 distinct electronic health record platforms currently in use in healthcare systems. In addition, “most hospitals have at least 10 EHRs in place and only two percent are down to just a pair of platforms,” says Tom Sullivan, editor-in-chief of Healthcare IT News

Since interoperability is essential for patient care, PathologyWatch offers an HL7 interface for our partners to use.* We provide training for our labs and cover costs to ensure patient information is shared on a dependable and efficient EMR system.

“One challenge with information sharing in healthcare is that there are many universally accepted electronic medical record systems,” says April Larson, a practicing dermatologist and director of clinical implementation at PathologyWatch. “Therefore, while healthcare is becoming increasingly digital, many of us are still disconnected and cannot share medical information—such as clinic notes, lab results, and pathology reports—as seamlessly as we would like.”

When shopping for EMR software, be sure to select an interface that allows your clinic to transfer patient data safely among your health services networks. 

Myth #3 – EMRs Interfere with Patient Engagement

Do EMR systems interfere with positive patient experiences? The answer is “possibly.” Patient engagement can be affected by caregivers’ reliance on technology and data at the exclusion of personal connectivity. The keyword here is “reliance.” 

As a recent National Institutes of Health study states, 

For example, nurses and other health care providers can be so focused on data from monitors that they fail to detect potentially important subtle changes in clinical status. Problems may emerge based on the sheer volume of new devices, the complexity of the devices, the poor interface between multiple technologies at the bedside, and the haphazard introduction of new devices at the bedside. 

With EMR technology, it’s true that too much of a good thing can be hard to manage. For example, it may be difficult to find specific information without sorting through the entire patient file. And that could take time away from interacting with the patient during their appointment. 

However, improvements are underway as EMR software designers work with medical professionals to enhance the patient/physician experience by making EMR tech more user-friendly. And that means new updates that filter patient files so doctors can access specific information rather than scrolling through every page. Considering 42 percent of dermatologists spend an average of nine to 12 minutes with each patient, quick access to information can make better use of limited time. 

Other projected innovations in EMR will connect dermatologists with patients via text messaging and offer online appointment scheduling, automated medication reminders, online appointment request portals, etc. The possibilities are directly geared toward improving the patient experience and supporting your growing dermatology practice. 

Electronic medical records are a fundamental part of future medical office processes. By understanding the long-term benefits of an EMR investment, selecting the EMR system that’s right for your clinic, and developing a balance between technology and positive patient engagement, the success of your dermatology practice won’t be a myth: It will be a legend.

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*Over 90 percent of healthcare system vendors use a Health Level Seven (HL7) Interface, which refers to set standards for transferring data between healthcare providers.

Using EMR Technology to Reduce Clinical Errors

A healthy practice relies on establishing meaningful relationships with your patients. You want them to feel special and valued. So it can be a little disconcerting when you’ve pulled the file for a pregnant patient you anticipate is getting checked for melasma only to meet a 16-year-old new patient, who arrived to discuss his acne. 

Sometimes file mix-ups have more serious consequences than mistaken identities. Studies show that from the initial biopsy to the acquisition of the pathology report, a specimen may pass through the hands of more than twenty people and several workplaces. 

To prevent specimen mix-ups and other errors with patient information, NIH recommends, first, standardization in work processes, and second, automating tasks wherever possible. To do this, consider digitizing your clinic and laboratory processes. 

Here are three ways transitioning to electronic medical records (EMR) have helped numerous dermatology practices minimize errors and create a streamlined and error-free clinic workflow. 

Patient Data Is Easy to Share

EMR technology was designed to house patient information in a location that is easy to organize and share with other healthcare providers, insurance, pharmacies, labs, other clinics, billing, etc. 

The Center for Medicare and Medicaid Services (CMS) says, “Documenting a patient’s record with all relevant and important facts, and having that information readily available, allows providers to furnish correct and appropriate services that can improve quality, safety, and efficiency.” 

At PathologyWatch, our clients appreciate easy access to digital images as well as pathology reports, patient’s HIPAA-compliant, digital medical history, etc., which are accessible on the patient’s EMR. 

EMR Provides a Complete Patient Record 

Did you know around one out of every 20 people who saw a doctor last year reported having to redo a test or procedure because their prior data was unavailable?

Maintaining a patient’s identity and complete medical history throughout the biopsy pathway is critical for the practice of dermatology and dermatopathology. Your patients need to trust that you can provide the best care based on a comprehensive understanding of their patient history. So while a recent study discovered 32 percent of people who visited a doctor within the past 12 months experienced a gap in information exchange, your patients shouldn’t have to worry about the quality of their care if you’ve transitioned their patient information to EMR. You can confidently address your patient’s case and concerns based on a complete and current patient record. 

Add Value To Other Parts of Workflow

Surveys show that 60 percent of clinics already have implemented EMRs in their practice, but most have not yet experienced the full capabilities that an interface provides. “The exchange of information through this interface can simplify your daily workflow considerably,” explains April Larson, a practicing dermatologist and director of clinical implementation and advisory board at PathologyWatch. “By way of an HL7 interface, the lab can send reports electronically directly to your patient chart and, in certain instances, populate the diagnosis and treatment, streamlining your review and signoff.”

The adoption of EMR technology minimizes menial, time-consuming tasks for your clinical staff and allows them to participate more in patient care, which increases both staff and patient satisfaction.

Your patients depend on you to provide the best care possible. When you use an EMR system to organize patient information that’s easy to access, update, and share with health services partners, you can focus on what really matters: your patient. 

Learn more about the pros and cons of an EMR interface here.

Identifying the Distinct Characteristics of Steatocystoma

Images shown are not intended to be used for the diagnosis or treatment of a disease or condition.

If you encounter a patient with bumps, typically measuring one to two centimeters wide (though they can be larger in diameter), that formed under relatively normal-looking skin and appear predominantly on the person’s chest, upper arms, neck, face, and legs, it may be steatocystoma. 

In this episode of Digital Dermpath Digest, Rajni Mandal, MD, a dermatopathologist at PathologyWatch, discusses distinct features of steatocystoma and how to identify it.

What Is Steatocystoma?

Occurring mainly in teenagers and young adults, steatocystoma is a benign and rare cyst that originates in the hair follicle or sebaceous duct, where the sebaceous gland drains into the hair follicle. When incised, a steatocystoma, often referred to as a sebaceous cyst, will secrete a thick, oily, yellowish fluid, and the area collapses when sectioned. 

Signs Below the Surface

But what’s happening below the skin’s surface that makes a steatocystoma so unique? 

“Viewed under a digital viewer, the multiplex variant of steatocystoma can be seen with keratin type 17 mutation,” explains Mandal.

The most notable symptom is the cyst’s epidermal lining that has a “red roof” or a “shark tooth” cuticle appearance devoid of a granular layer. “Sebaceous glands also appear in the cyst wall,” says Mandal. 

Though the cysts grow slowly, most patients desire to have them removed to avoid infection and discomfort should the cyst become inflamed or burst.

To learn more about this skin condition and other common diseases, join us for each episode of Digital Dermpath Digest right here on pathologywatch.com.

Identifying a Proliferating Pilar Cyst 

Images shown are not intended to be used for the diagnosis or treatment of a disease or condition.

Consider this: An elderly female patient presents with a nodule on her scalp, which has recently grown in size. It currently measures 10 cm in diameter and is ulcerated. What features would you look for in order to diagnose it as a proliferating pilar cyst?

In this episode of Digital Dermatopathology Digest, Rajni Mandal, MD, dermatopathologist at PathologyWatch, explains the characteristics of proliferating pilar cysts. 

“Proliferating pilar cysts are most commonly seen in adult women in the scalp,” Mandal says. “Most cases arise from a pre-existing pilar cyst, due to unknown triggers.”

In the video, Mandal goes on to identify the defining features of two categories of proliferating pilar cysts: 

Benign Proliferating Pilar Cyst

Cyst epithelium proliferates within the center of the cyst, giving it a “rolls and scrolls” appearance. The proliferating cells are trichilemmal, with small nuclei having smooth nuclear contours and a uniform chromatin pattern. The cyst lining has no granular layer, with abrupt dense, compact, pink keratin formation.

Malignant Proliferating Pilar Cyst

Also known as trichilemmal carcinoma, malignant proliferating pilar cysts differ from the benign version in key ways. In addition to the above characteristics, malignant cysts show cell crowding and cellular atypia (i.e., nuclei of varying size and shape). These cysts display mitotic activity, infiltrative growth, and cytologic atypia.

Whether you’re in residency, studying for board exams, or a practicing dermatologist looking to stay sharp, the Digital Dermatopathology Digest video series is your informational and convenient source for dermatopathology review. Find the full series here.

Identifying Warty Dyskeratoma

Images shown are not intended to be used for the diagnosis or treatment of a disease or condition.

A warty dyskeratoma is an uncommon but benign skin lesion, normally presenting as a solitary (sometimes umbilicated) papule on sun-exposed areas of the head and neck. In this episode of Digital Dermatopathology Digest, Rajni Mandal, MD, dermatopathologist at PathologyWatch, explains the common characteristics of a warty dyskeratoma.

“It is an endophytic lesion . . . growing into the skin,” says Mandal. “It can also be cup-shaped and can be centered around a follicle.”

The warty portion of the dyskeratoma presents papillomatosis and hypergranulosis. They also present villi projecting into the lesion, as well as a central keratin plug. You will also find suprabasilar clefting.

In addition to these attributes, Mandal describes the following characteristics:

Acantholytic Dyskeratosis

Warty dyskeratoma is primarily characterized by acantholytic dyskeratosis. Dyskeratosis refers to the premature keratinization of keratinocytes, characterized by dense encephalitic cytoplasm.

Corps Grain and Corp Ronds

Corp ronds are dyskeratotic cells that still have a rounded nucleus. Core grains, on the other hand, are dyskeratotic cells with a flattened nucleus. Both are present in warty dyskeratoma, giving it a similar histological appearance to Darier’s disease.

Whether you’re in residency, studying for board exams, or a practicing dermatologist looking to stay sharp, the Digital Dermatopathology Digest video series is your informational and convenient source for dermatopathology review. Find the full series here.

 

Look for These EMR Features for Dermatologists

The medical industry is turning to the convenience and efficiency of electronic medical records (EMRs) to safely share patient data, increase staff productivity, and reduce paper storage. In fact, 88 percent of providers indicate they gain clinical benefits from their EMR system. 

There are specific EMR features for dermatologists that can help your practice to increase productivity and satisfaction. By examining some of these useful tools, understanding the onboarding process, and looking at ways to integrate your software, you can make the most of your EMR system and continue to focus on the health of your patients.

Helpful Features

Your EMR system uses structured data to condense and organize thousands of records into a secure and easily accessible repository. There are special features and shortcuts to help the 85 percent of the office-based physicians who use EMRs to take advantage of this framework.

Some of these features include the following:

  • Built-in Templates —Tracking clinical documentation is straightforward, with built-in fields designated for each record. While the provider is free to create additional custom fields, they can also elect to follow along and enter the applicable data into the existing format.
  • Body Maps — Providers can use model imagery to document patient visits and pinpoint treatment areas by using thousands of anatomical locations.
  • Linking Images — An organized EMR system will keep all of your patient data at your fingertips. This includes pictures of tissue specimens and lab results, which are instantly accessible via secure cloud storage. Going one step further, displaying patient photos in your EMR records can reduce order errors by 35 percent.
  • E-Prescribing — Some EMRs make their robust pharmacy software so easy to use, providers can send error-free prescriptions straight to a pharmacy. This simplifies the process for the practice, pharmacist, and, most importantly, the patient. 
  • Auto-Coding — Providers and staff can save time and ensure maximum reimbursements by allowing the EMR to recommend codes based on different procedures and diagnoses. Additionally, electronic billing will always be attached to the patient’s EHR to make pulling an invoice simple.
  • Medical Inventory — Consistent inventory management is significant in meeting the needs of your dermatology practice and patients. Utilizing EMR business processing keeps you supplied and helps to protect revenue.

By utilizing the many built-in EMR features, dermatologists can streamline their workflow and spend more time giving their patients attention.

Onboarding

Once your clinic decides to employ a new EMR system, it’s essential to do so with calculation and precision to avoid rushing the learning process. Because physicians who claim they received inadequate EHR training are more than 3.5 times more likely to indicate their EHR does not help them deliver quality care, the initial training period can be critical to long-term success.

Remember that you’re enlisting the EMR to simplify your workload as a provider and make your staff more efficient so they can spend more time ensuring patients receive the personalized attention they require. That’s why most EMR systems are accessible by laptop or tablet, giving you the flexibility to access files from anywhere at any time. While the software vendors that produce EMR systems strive to make them user-friendly, you should plan on investing time into training to understand how it works. Doing so will enable your dermatology clinic to keep patient data precise and secure while embracing the convenience of digital records.

Integration

Your EMR system’s flexibility to integrate with other software frameworks makes them valuable administrative tools to keep your dermatology practicing running smoothly. For instance, combining with practice management software will enable you to use your EMR to schedule patients, oversee check-in, track medical billing, manage insurance, and monitor financial reporting.

At the same time, 71 percent of healthcare organizations use revenue cycle management solutions with their EMR. Designed to assess and enter accurate case information, these solutions strengthen patients’ financial outcomes and free up time for providers and staff to concentrate on patient care. 

Dermatopathology labs like PathologyWatch can also integrate with your EMR to create digital communication with your dermatology clinic. As a result, the lab’s detailed reports interface directly to your patient charts, giving you 24/7 access to diagnoses and digital slides. This electronic workflow eliminates handwritten forms, which can result in fewer errors.

When you examine the EMR features for dermatologists, it’s easy to see why so many providers have made the switch from traditional health record management. With careful consideration of the beneficial features, onboarding process, and integration possibilities, your EMR system can empower you and your team to continue to make the coordination of patient care your highest priority.