case studySmart Skin Dermatology
PathologyWatch assisted Smart Skin Dermatology as a more reliable and efficient pathology partner to help them better serve patients.
At a Glance
Smart Skin Dermatology provides Utah patients with comprehensive medical and cosmetic dermatology care. This includes treating common skin problems and many difficult-to-treat disorders. With over two decades of clinical experience, they recently opened their office to bring a professional, enjoyable, and patient-focused experience to the dermatology specialty. Smart Skin Dermatology called on PathologyWatch to implement full EMR integration and access a team of experienced dermatopathologists.
Services Provided:
The Challenge
A new clinic challenged by opening during COVID-19 was looking at different options for pathology. The clinic is staffed by one dermatologist and three physician assistants, all with significant experience in dermatology. They were looking for definitive interpretations, fast turnaround times, and workflow efficiency.
The Solution
PathologyWatch provides access to an outstanding clinical team, along with EMR integration and a focus on reporting efficiency without compromising quality. Similar to the digital transformation sweeping the radiology industry, the efficiency of the electronic workflow means Smart Skin can improve patient satisfaction by providing patients with prompt, accurate diagnoses.
The Solution
PathologyWatch provides access to an outstanding clinical team, along with EMR integration and a focus on reporting efficiency without compromising quality. Similar to the digital transformation sweeping the radiology industry, the efficiency of the electronic workflow means Contour can improve patient satisfaction by providing patients with prompt, accurate diagnoses.
THE RESULTS
Virtual Onboarding
Responsive Support Team
The PathologyWatch team members are accessible, responding quickly to text, emails, or calls to resolve any issues.
Saves One Hour a Day
Sending digital orders and receiving digital reports directly to the patient’s EMR chart is a game changer for the clinic. From report to file, the streamlined process saves the staff an hour a day on manual tasks.
Up to 75% Faster Turnaround Times
While other local clinics complain about two-week turnaround times, Smart Skin Dermatology is exceptionally pleased about consistent four-day turnaround times on most cases.