High Valley Dermatology Case Study

Case Study

High Valley Dermatology

Since partnering with PathologyWatch, High Valley Dermatology has reduced the turnaround time for their patients’ test results and streamlined access to specialized dermatopathology consultations to ensure the highest quality and most innovative patient care possible.

At a Glance

For nearly 20 years, High Valley Dermatology has helped thousands of southeast Idaho patients with general dermatological care while offering the only two fellowship-trained Mohs surgeons in the region to handle the diagnosis and treatment of all skin cancers.

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The Challenge

When it comes to fast turnaround times on lab results, time was not on High Valley Dermatology’s side. Before partnering with PathologyWatch, it took over a week (and often longer) to receive reads from out-of-state lab partners. There were even times when specimens went missing in transit. Saddled with unpredictable shipping times and unclear billing procedures, High Valley Dermatology knew this wasn’t an efficient use of their time.

The Solution

With PathologyWatch, a 48-hour turnaround time on lab results—paired with personal follow-up calls from a qualified dermatopathologist for unique cases—means High Valley Dermatology can establish a diagnosis and start treatment faster.

EMR Integration
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The Solution

By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.

THE RESULTS

48-Hour Turnaround Time on Most Cases

Digital whole-slide imaging reduces the turnaround time from weeks to hours.

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Access to Digital Images

High Valley Dermatology has access to whole-slide images within 12–24 hours after samples leave the office.

Personal, Collaborative Relationships

Providers can reach out directly to interpreting dermatopathologists for real-time discussion using digital slide images.

Expanded Access to Expertise

Follow-up calls from a qualified dermatopathologist ensure an accurate and confident diagnosis.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.

Case Study Sampler

Case Study Sampler

The road to digital transformation is easier than you think.

 

PathologyWatch Mission

To preserve and extend life for patients while reducing the cost of healthcare.

Our Purpose

PathologyWatch is the groundbreaking leader of digital dermatopathology services. Through these services, dermatology clinics, hospitals, and laboratories can improve operational eiciency by speeding up workflow and enhancing patient outcomes by utilizing the PathologyWatch expert professional team and partner laboratory services. Today’s patient care needs digital technology for eicient workflow, faster turnaround times on lab results, and more accessibility to expertise and remote care. But where do you start?

MedTech Innovator
solution

The Solution

By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.

OUR SERVICES

PathologyWatch combines the expertise and cutting-edge technology of an academic center with the efficiency and customer service of a private lab.

40%

More Efficient Workflow

50%

Faster Turnaround Time

24/7

Reduces Staff Burden Access to Digital Slides

capture untapped revenue

Expert Dermatopathologists

capture untapped revenue

Locum Tenens

capture untapped revenue

Reduce Staff Burdens

CASE STUDY SAMPLES

Cedars-Sinai

Academic Medical Center

Problem: Pricing, marketing, and staffing
Solution: Partnering with PathologyWatch helped them avoid costs associated with expensive equipment and staff and increased business opportunities. Our technology can reduce your workflow processes by up to 40%.

vivida case study

Vivida Dermatology

Large Dermatology Group Practice, 15 Providers, Multiclinic

Problem: Billing and insurance processing
Solution: PathologyWatch provides consistent quality reporting and easy integration with EMR systems for more accurate billing services and account management. More than 89% of all hospitals have implemented inpatient or ambulatory EMR systems.

riverside

Riverside Medical Arts

Dermatology Group

Problem: No EMR interface and long turnaround times
Solution: PathologyWatch generated 75% faster lab results, meaning turnaround time dropped from two weeks to two days.

vivida case study

Northern Utah Dermatology

Solo Practice, Three Providers, Multiclinic

Problem: Poor insurance plans and no EMR guidance
Solution: In addition to greater insurance coverage, the staff received personalized training to understand the benefits and shortcuts in the EMR system.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.

Cedars-Sinai Case Study

case studyCedars-Sinai Medical Center

Partnering with PathologyWatch provided Cedars-Sinai with novel solutions to grow and manage a business in a new demographic.

At a Glance

The Department of Pathology and Laboratory Medicine is responsible for fulfilling the pathological needs of Cedars-Sinai Medical Center. In addition, they provide a market of outreach clients with access to broad insurance contacts and a network of academic-level pathology specialists.

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Locum Tenens

The Challenge

The academic pathology department at Cedars-Sinai Medical Center was interested in outreach growth but faced three barriers common to traditional hospital systems:

 

  • Pricing: It is costly to use hospital resources to attract and cultivate outside clients.
  • Dedicated Marketing and Sales: Outreach client issues are quite different from hospital-based clients in terms of billing insurance contracts and turnaround time expectations, requiring a need for outreach sales and marketing expertise to attract and preserve outreach customers.
  • Staffing: Hospital support staff are dedicated to hospital-based practice, which is quite busy; adding to their existing workload is challenging.

The Solution

Partnering with PathologyWatch (1) provides novel solutions to grow and manage a business in a new demographic and (2) avoids the pain points of a large institution while adding expert reads and broad insurance coverage to smaller clients.

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THE RESULTS

Convenient Digital Slide Access

Using the cloud-based HIPAA-compliant PathologyWatch system means the LIS and digital display are accessible anytime from a desktop or device. Digital scans make it easy for pathologists to review a case with a clinician without involving the front office staff.

The Ability to Grow Business

The PathologyWatch marketing and client services team allows the pathology department to have dedicated outreach and increase business opportunities.

Tech-Savvy Client Services

When there are issues with a case or digital workflow questions, qualified customer representatives respond rapidly with helpful solutions.

Ease of Implementation

Avoids the intrinsic costs of purchasing, installing, validating, and maintaining expensive equipment and infrastructure while providing an easy entry point to digital pathology.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.

Vivida Dermatology, Las Vegas Case Study

Case StudyVivida Dermatology, Las Vegas

Partnering with PathologyWatch provided Vivida Las Vegas with an experience that allowed better communication within the organization.

At a Glance

The original home of Vivida Dermatology, the Las Vegas location is the leading dermatology center for general, surgical, and cosmetic dermatology. Their surgical center focuses on skin cancer treatment via micrographic surgery performed by fellowship-trained Mohs surgeons, and their general dermatology clinic treats acne, cysts, moles, and more.

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Digital Slide

The Challenge

The multiclinic dermatology group had their own in-house lab and was sending out a percentage of cases they did not wish to read themselves. They were unhappy using labs that were required by certain insurances due to the quality of the reads and lack of EMR integration.

The Solution

Staff at Vivida Las Vegas cited a better overall experience with PathologyWatch when compared to previous providers, saying the strong rapport of familiarity and trust has allowed for better communication. Whenever a new process has been tested, both organizations have been involved, resulting in an unparalleled quality of service.

EMR

THE RESULTS

Consistent Quality Reporting

PathologyWatch provided higher-caliber reports than Vivida Las Vegas had seen from previous services, addressing issues of clarity and integration with other systems.

Personalized Dermatopathology Service 

Real-time interaction with interpreting dermatopathologists using digital slide images allows for improved clarity on a case-by-case basis.

Improved Patient Experience

Account management and billing have provided a better experience for patients, with any discrepancies quickly addressed and resolved.

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Efficient Turnaround Time

Staff members are able to focus their attention on client care and other tasks because less time is being spent on handling samples.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.

Northern Utah Dermatology Case Study

case studyNorthern Utah Dermatology

PathologyWatch provided Northern Utah Dermatology access to popular local insurance plans and opened up new and helpful lines of communication to help better serve patients.

At a Glance

Northern Utah Dermatology offers high-quality dermatologic care for the entire family. The offices in South Ogden and Clinton, UT, provide patients with cutting-edge medicines, procedures, and products to treat everything from acne and warts to eczema and skin cancer.

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The Challenge

The practice was working with a pair of labs that didn’t offer the insurance plans that were most popular in their community. The dermatologist also wanted the option to review his slides but found working with glass caused him to fall behind. While the staff knew they wanted to switch to labs, they were nervous about the learning curves and headaches of making such a transition.

The Solution

By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.

solution
solution

The Solution

By working with PathologyWatch, Northern Utah Dermatology gained access to a network of insurance partnerships. After a smooth transition, they also discovered the simplicity of a digital pathology workflow, with results and slides delivered directly to each patient’s EHR.

THE RESULTS

Greater Insurance Coverage

Now the clinic can better serve patients by providing lab services aligned with localized insurance plans.

Improved Billing

Instead of bouncing between interfaces and contacts from multiple labs, MAs now focus on a single billing process.

Staff Education

Team members receive personalized training to understand the benefits and shortcuts in the EMR system. Additional instruction includes the proper handling of specimens.

Efficiency and Accuracy

The dermatologist can now access digital slides in the Cloud (anywhere). The EMR interface makes it easier to correlate and seek second opinions.

No Minimums. No Startup Costs. No More Dermpath Headaches.

Let’s Get Started

We would love the opportunity to come by your office to show you more about how PathologyWatch can help your practice.